Help
Frequently asked questions
Everything you need to know about our candles, orders and delivery.
How long do your candles burn?
Our Classic 200g candles burn for 40–50 hours; Grand 400g candles burn for up to 90 hours when cared for correctly.
What wax do you use?
A natural soy and coconut wax blend with lead-free cotton wicks. We never use paraffin.
How do I get the best burn?
On the first burn, let the wax melt to the edges (2–3 hours). Trim the wick to 5mm before each light.
When will my order ship?
Orders are generally processed within 2–4 business days, and standard delivery within India usually takes around 5–7 business days after dispatch.
How can I pay?
Orders are paid securely online through the payment methods shown at checkout.
Can I add a gift message?
Yes — tick “This is a gift” at checkout to add a recipient name, a message and hide prices in the package.